Rules for the stay in Anto’s house
Dear Guests, we remind you of the following useful suggestions to guarantee a relaxing and quiet stay without any unwanted surprises. This regulation is to be read with care and its contents accepted and respected during your stay at Anto’s house. For everything not explicitly mentioned we refer you to the laws in force, good taste and good sense of everyone in the interests of all.
ARRIVAL: Except for special needs, check-in must be between 15.00 hours and 19.00 hours. From 19.00 to 22.00 hours check-in there is a surcharge of €30. From 22.00 to 00.00 hours check-in there is a surcharge of €60. And after 00.00 hours you can check-in only on request. If you do not have a concierge service, please inform us about your arrival time (including any delays). At the time of arrival you must show a document of identity (identity card or passport) provided by the current regulations, which will be promptly returned. Your data is processed in accordance with the current privacy policy. The data that is in our possession is exclusively that transmitted voluntarily by the users through forms, emails, faxes or telephone calls for the request of the services offered by our structure. Their use is reserved exclusively for the request of availability/reservation, and will not be transferred to third parties and you can request its cancellation at any time by contacting us. For any doubt in this regard do not hesitate to contact us.
KEYS: It will be a pleasure for us to give you the keys of our apartment as long as they are carefully guarded and kept with care. In case of loss of the same we would be forced to impose a penalty for the change of the lock to the amount of €50.
DEPARTURE: The apartment must be left by 11 am on the date of departure, except for special arrangements made at the time of check-in with the Manager. We want to inform you that should you exceed 11.30 am, without the apartment being freed, you will be charged a further day of stay.
CLEANING THE PROPERTY : Our apartment is delivered to customers in perfect order and cleanliness. Upon return from the customer, at the end of the stay, all eventual damages will be counted and consequently charged in proportion to the damage caused.
READ CAREFULLY:
- DO NOT MAKE NOISE FROM 14:00 TO 16:00 HOURS AND AFTER 23:00 HOURS;
- AVOID MAKING NOISE WHEN GOING UP AND DOWN STAIRS ESPECIALLY IF YOU COME BACK LATE AT NIGHT;
- IT IS FORBIDDEN TO MOVE THE FURNITURE OF THE APARTMENT (CHAIRS, TABLES, BED ETC.);
- DO NOT SMOKE INSIDE THE APARTMENT OR IN THE STAIRS OF THE BUILDING;
- PLEASE DISCARD ONLY THE TOILET PAPER IN THE BATHROOM TOILET;
- EVERY TIME YOU LEAVE THE APARTMENT IT IS OBLIGATORY:TO TURN OFF THE LIGHTS, APPLIANCES, TV, AIR CONDITIONERS, CLOSE THE GAS AND TAPS AND WHATNOT.;
- IT IS FORBIDDEN TO DISPOSE OF RUBBISH IN THE WC, WASHBASINS, AND OTHER PLACES THAT ARE NOT INTENDED FOR THIS, SUCH AS THE COURTYARD, THE ENTRANCE TO THE APARTMENT OR IN THE VICINITY OF THE HOUSE;
- THE APARTMENT IS NOT AVAILABLE FOR HOLDING PARTIES, BACHELOR PARTIES, FESTIVITIES ETC.
- THE APARTMENT IS NOT RENTED TO PERSONS CARRYING OUT ILLEGAL ACTIVITIES;
- THE LOSS OF THE APARTMENT’S KEYS WILL COST 50 EUROS.
- IN OUR APARTMENT YOU WILL GET FREE WI-FI, WITH PASSWORD PROVIDED BY THE MANAGER;
- PETS ARE NOT ALLOWED IN OUR APARTMENTS;
- IT IS STRICTLY FORBIDDEN TO USE SPIRITS OR DRUGS;
- IT IS FORBIDDEN TO PLACE IN THE APARTMENT WEAPONS, EXPLOSIVE OR EASILY FLAMMABLE SUBSTANCES AND SUBSTANCES WITH A STRONG OR UNPLEASANT ODOUR OR ANY TOOL FOR THE PREPARATION OF MEALS OR OTHER ELECTRICAL APPLIANCES (VENTILATORS AND THE LIKE) WITHOUT THE PERMISSION OF THE MANAGER;
Customers have a duty to look after their own things and valuables left in the accommodation. We are not responsible for the eventual disappearance of these objects. When you leave the house, please always lock the doors and windows of the entire apartment.
The customer who voluntarily or involuntarily causes any damage to the property, will have to reimburse the landlord the entire damage.
The landlord or the Manager has no right to enter the rented accommodation in the absence of the customer. The exception is only in the particular circumstances in which it is necessary to enter to avoid the occurrence of possible damage or danger. The landlord and/or the Manager have a duty to inform the clients of their entry into the apartment.
In the case of a reasonable doubt of the owner/Manager of the house that the apartment has suffered damage, customers must allow him to enter the apartment to check the state or damage.
The guests will find towels and sheets on arrival. No linen changes are provided, if not required and paid apart by you. The rates are €10 per person. If you want a midweek cleaning you can request it and it has a cost of €45.
COMPLAINTS: For any complaints you can contact us and we will try to solve all your problems.
USEFUL PHONE NUMBERS: 112
CARABINIERI
PUBLIC RESCUE
FIREFIGHTERS.
HEALTH EMERGENCY.
Contact persons in case of need or assistance:
Ms. Giulia cell 338/1124836
Further information you need can be requested during your stay by contacting the Manager.
CONCLUSIONS: This Regulation aims to create the harmony between the tenant and the owner of the house. We treat our house well and with respect so everyone is pleased to find a cosy, comfortable and clean house, equipped with all working services that meet your expectations.
Thank you for booking our apartment and we wish you a lovely stay at Anto’s house and happy holidays.